Year in Review
Welcome to the 2018 Baystate Health Annual Report. We are excited to share highlights of our year spotlighting our organization's dedication to our mission to improve the health of the people in our communities every day, with quality and compassion.
We continue to be one of the highest quality and lowest cost health systems in Massachusetts. We are focused on making our patients feel well cared for and engaged in their health. This past year was one of accomplishments in quality care, patient safety, and putting patients at the center of every decision.
Rapid and unpredictable change continues to affect health care nationally. Through it all, Baystate Health was able to generate stable financial results and invest in ways to enhance the care we deliver to the communities we serve.
There are several examples of this investment.
- The new Emergency Department at Baystate Wing Hospital.
- The Baystate Children’s Hospital Pediatric Procedure Unit/Sadowsky Center opened at Baystate Medical Center.
- The Baystate Regional Cancer Program expansion project at Baystate Mary Lane Outpatient Center.
- Renovations to Baystate Noble Hospital’s front entrance and lobby.
- We thank our donors as many of these projects were made possible through their generosity and support of the Baystate Health Foundation.
We continue to be recognized nationally for the care we provide.
- U.S. News and World Report named Baystate Medical Center the third best hospital in Massachusetts.
- Baystate Medical Center’s Medical & Surgical ICU was recognized by the American Association of Critical-Care Nurses (AACN) for the eighth time with the silver Beacon Award for Excellence.
- Baystate Medical Center’s Heart & Vascular program was named a 50 Top Cardiovascular Hospital in the nation by IBM Watson Health Analytics for the eighth time.
- Baystate Medical Center, Baystate Franklin Medical Center, and Baystate Noble Hospital were honored at the Massachusetts Stroke Systems of Care Statewide Meeting and Annual Awards Ceremony, for commitment to and success in ensuring stroke patients receive treatment according to nationally recognized guidelines.
- The Baystate Health Nurse Residency Program was accredited with distinction by American Nurses Credentialing Center.
Please explore the full report to learn more about our accomplishments in 2018 and read some caring stories shared by our employees and their patients.
We will continue to find ways to advance the care we deliver to ensure you can live your best life.
Mark A. Keroack, MD, MPH
Chief Executive Officer,
Board of Trustees